Please sign in to add item into wishlist!
It's been added to your wishlist.
This product already exists in your wishlist
The item has been removed from your wishlist
It's been added to your wishlist.
The item has been removed from your wishlist
Please sign in to add item into wishlist!
This product already exists in your wishlist
Cancellation
Cancellation
1. How can I cancel my order?

"You can cancel your order before it has been processed by the brand/seller. We'll refund the full amount you've paid for such a cancellation.
Here's how to cancel your order:
• Log in to your account and go to My Account
• Select the appropriate order from ‘My Orders’
• Click on ‘Cancel Order’ for the item(s) you want to cancel, individually
• Select the reason and confirm the cancellation
Once you're done, we'll send you an acknowledgement of the cancellation. Remember, you won’t be able to cancel an order after it has been processed by the brand/seller."

2. When can I cancel my order?

Make sure you cancel your order before it has been processed by the brand/seller. That's the only way we can refund the full amount you've spent.

3. Can I cancel only part of my order?

Yes you can. You can individually cancel product(s) in your bag before your order is processed by the brand/seller. Go to My Orders in the My Account section to cancel products.

4. Why do I see a disabled cancel link?

That means the product(s) from your order have already been shipped and you can't make any cancellations now.

5. How will I get my refund when I cancel an order?

Once your order has been cancelled, the refund amount will be credited back to the source account within 3-4 working days. In the case of certain public sector banks, it can take up to 10-15 working days.

6. Will I get the complete refund for the order I’ve cancelled?

Yes. We'll refund the entire amount for a cancelled order.

7. What should I do if I don’t get my refund in the promised time?

We work quickly to make sure your refund gets to you on time. On the off-chance that it's been delayed, please get in touch with us here. Don't forget to keep your order number handy.

8. Why was my order cancelled by Tata CliQ?

Sometimes our sellers cancel orders for various reasons – the product could be out-of-stock, of unacceptable quality, etc. Once an order has been cancelled, the refund amount will be credited back to the source account within 3-4 working days. In the case of certain public sector banks, it can take up to 10-15 working days.

Still Need Help?

Tell us the exact issue. We would help you out.

Contact Customer Care